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Are you a worker in New York State with questions about your paid family leave rights? Call A Better Balance’s free and confidential legal hotline at


We answer questions, provide assistance, and help you navigate the process, Monday through Friday.

As a worker advocacy organization, A Better Balance does not advise employers. Employers in need of assistance should contact the New York State Paid Family Leave Helpline at 844-337-6303.

The information provided on our website or in response to a helpline inquiry does not constitute legal advice and does not establish an attorney-client relationship. If, after initial consultation, ABB chooses to represent you, then a retainer will be signed setting out the scope of the representation.

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